Terms of Service
Welcome to Beyond Animal!
Our vision is to promote the vegan economy worldwide across every product category via an online community represented by a website and mobile app (“Platform”).
The company shall have a material positive impact on society, animals and the environment, taken as a whole, through its business and operations.
Users of our platform are required to adhere to our Terms of Service (“Terms”).
These Terms are a legally binding contract between you and Beyond Animal.
These Terms are applicable in every country.
These Terms govern your use of Beyond Animal (“Company” and the products, features, apps, services, technologies and software that we offer, except where we expressly state that separate terms (and not these) apply.
This contract sets out your rights and responsibilities when you use Beyond Animal website, mobile apps or any other services provided by Beyond Animal (we’ll refer to these collectively as our “Services”), so please read it carefully. By using any of our Services, you become a User and you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services.
The Company aims to serve as a Platform for businesses and consumers (“Users”) who want to buy, sell and exchange information about plant-based, vegan and cruelty-free products & services as a means of promoting Veganism.
In so far as what is meant by Veganism, we adhere to the definition provided by the Vegan Society, that:
Veganism is a way of living which seeks to exclude, as far as is possible and practicable, all forms of exploitation of, and cruelty to, animals for food, clothing or any other purpose.
As Veganism excludes all forms of exploitation of, and cruelty to, animals, products and services whose creation and production rely on exploitation or cruelty to animals will also not be permitted on the Platform.
Similarly, the term Vegan is defined as follows:
Noun - a person who does not eat or use animal products
Adjective - using or containing no animal products
A product that is Vegan may be listed on the Platform.
A service that is delivered by a person or business that adheres to Vegan principles may be listed on the Platform and considered a Vegan service.
Any products or services that is a result of or resulting into animal exploitation will be prohibited on the Platform. A list of such activities is available in Appendix B for your reference.
The Platform will offer the following (but not limited to) set of services (refer to Appendix A for more details):
Beyond Animal’s Services connect people around the world. Here’s a handy guide to help you understand the specific rules that are relevant for you, depending on how you use the Services:
Terms for Everyone
If you use any of our Services, you agree to these Terms as well as:
Terms for Businesses
If you list your business or any Vegan products or services on the Platform as a Business user, all of these policies apply to you.
All of these policies are a part of our Terms, so be sure to read the ones that are relevant for you. Of course, you’ll still want to read the rest of this document because it applies to everyone!
Both Beyond Animal and its Users may have access to other Users personal information (for example, name, email address, preferences and other details) and are therefore considered separate and independent data controllers of that User’s personal information under EU law. That means that each party is responsible for the personal information it processes in providing the Services. For example, a User (accidentally or intentionally) disclosing another User’s name and email address with another User, will be responsible for that unauthorised disclosure – not Beyond Animal.
At any point of time, Beyond Animal can neither be held responsible for the disclosure of any User’s personal information or data. The Company will not respond to any such complaints or notices.
You’ll need to create an account with Beyond Animal to use our Services. Here are a few rules about accounts with Beyond Animal:
You must be 18 years or older to use our Services. Minors under 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use Beyond Animal or the Services. You are responsible for any and all account activity conducted by a minor on your account.
Provide accurate information about yourself. It’s prohibited to use false information or impersonate another person or company through your account.
If you decide to not have your full name serve as the name associated with your account, you may select a nickname but you should not use language that is offensive, vulgar, infringes someone’s intellectual property rights, or otherwise violates the Terms.
You're responsible for your account. As the registered User you are solely responsible for any activity on your account, even if you’re sharing an account with other people.
If you’re registering as a Business, you personally guarantee that you have the authority to agree to the Terms on behalf of the business.
Your accounts are not transferable.
Content that you post using our Services is your content (so let’s refer to it as “Your Content”). We don’t make any claim to it, which includes anything you post using our Services (like shop names, profile pictures, listing photos, listing descriptions, reviews, comments, usernames, etc.).
You understand that you are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and that you’re not infringing or violating any third party’s rights by posting it.
By posting Your Content through our Services, you grant Beyond Animal a license to use it. We don’t claim any ownership to Your Content, but we have your permission to use it to help Beyond Animal function and grow. That way, we won’t infringe any rights you have in Your Content and we can help promote your stuff.
If content that you own or have rights to has been posted to the Services without your permission and you want it removed, please report it to us and we will make our best efforts to remove it as soon as we are able to.
Beyond Animal is committed to ensure that the only Vegan products, services and related contents are promoted through our Platform. It may require us to employ dedicated teams around the world, develop advanced technical systems and allow our users to detect misuse or harmful content and conduct. Similarly Content which is derogatory or offensive to Veganism
If we learn of content or conduct that does not adhere to this policy, we will take appropriate action – for example, offering help, removing content, blocking access to certain features, disabling an account or contacting law enforcement.
Your right to use the Platform remains at the discretion of Beyond Animal at all times.
We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services - subject to the Terms and the following restrictions in particular:
You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you. For example, it’s your responsibility to obtain any permits or licenses that you require; you may not list your business or post any content that violates any laws; and you may not engage in fraud (including false claims or infringement notices), theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Beyond Animal, another User, or a third party.
You agree not to crawl, scrape, or spider any page of the Services or to reverse engineer or attempt to obtain the source code of the Services. You may contact us directly to get access to content or data that we are authorised to share with you.
You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code or overloading our system with data generated through programs. Any such attempts will cause us to take legal action against you.
Do let us know if your access to our Platform is compromised so that we can take immediate measures.
You may terminate your account with Beyond Animal at any time from your account settings. Terminating your account will not affect the availability of some of Your Content that you posted through the Services prior to termination.
We may have to prevent you from terminating your account if there is any misuse or legal action reported against you.
We may terminate or suspend your account (and any related accounts) and your access to the Services at any time, for any reason, and without advance notice. If we do so, it’s important to understand that you don’t have a contractual or legal right to continue to use our Services. Beyond Animal may refuse service to anyone, at any time, for any reason.
In either case, you may lose any information associated with your account, including Your Content upon account termination.
Beyond Animal reserves the right to change, suspend, or discontinue any of the Services at any time, for any reason. We will not be liable to you for the effect that any changes to the Services may have on you.
The Terms will remain in effect even after your access to the Service is terminated, or your use of the Service ends.
Beyond Animal does not manufacture, store, or inspect any of the items offered by businesses on our Services.
The items are produced, listed, and sold directly by businesses or their resellers, so Beyond Animal can't and does not make any warranties about their quality, safety, or even their legality.
Any legal claim related to an item you purchase must be brought directly against the seller of the item. You release Beyond Animal from any claims related to items sold through businesses using our Services, including for defective items, misrepresentations by sellers, or items that caused physical injury (like product liability claims).
You may come across materials that you find offensive or inappropriate or not meeting Vegan norms while using our Services. While we will continue be watchful of such content, we cannot make representations concerning any content posted by users through the Services.
Beyond Animal is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by users that you accessed through the Services. You release us from all liability relating to that content.
You can use the Services to interact with other individuals, either online or in person. However, you understand that we do not screen users of our Services, and you release us from all liability relating to your interactions with other users. Please be careful and exercise caution and good judgment in all interactions with others, especially if you are meeting someone in person.
Our Services may contain links to third-party websites or services that we don’t own or control. You may also need to use a third party’s product or service in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own Terms of Service. Beyond Animal is not a party to those agreements; they are solely between you and the third party.
If Beyond Animal gets sued because of something that you did, you agree to defend and indemnify us. That means you’ll defend Beyond Animal (including any of our employees, contract workers or consultants) and hold us harmless from any legal claim or demand (including reasonable lawyer’s fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms, or your account’s infringement of someone else’s rights.
We reserve the right to handle our legal defence however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.
If you find yourself in a dispute with another user of Beyond Animal’s Services or a third party, we encourage you to contact the other party and try to resolve the dispute amicably.
Beyond Animal will attempt to help you resolve disputes in good faith and based solely on our interpretation of our policies, in our sole discretion; we will not make judgments regarding legal issues or claims. Beyond Animal has no obligation to resolve any disputes.
You release Beyond Animal from any claims, demands, and damages arising out of disputes with other users or parties.
The Terms are governed by Swiss law.
You and Beyond Animal agree that any dispute or claim arising from or relating to the Terms shall be finally settled by final and binding arbitration, using the English language, administered by the Swiss Arbitration Association (the “ASA”) under its Consumer Arbitration Rules (the "ASA Rules") then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms you can find the ASA Rules here), unless otherwise required by law. Arbitration will be handled by a sole arbitrator in accordance with those rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Any arbitration under the Terms will take place on an individual basis — class arbitrations and class actions are not permitted. You understand that by agreeing to the Terms, you and Beyond Animal are each waiving the right to trial by jury or to participate in a class action or class arbitration. Notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. You may instead assert your claim in “small claims” court, but only if your claim qualifies, your claim remains in such court, and your claim remains on an individual, non-representative, and non-class basis.
Payment for any and all reasonable ASA filing, administrative, and arbitrator fees will be in accordance with the Consumer Arbitration Rules. Beyond Animal will not pay for any costs related to filing, administrative, and arbitrator fees associated with the arbitration – no matter what.
Any legal action against Beyond Animal related to our Services must be filed and take place in Lausanne, Vaud, Switzerland. For all actions under the ASA Rules, the proceedings may be filed where your residence is, or in Lausanne, Vaud, and any in-person hearings will be conducted at a location which is reasonably convenient to both parties considering their ability to travel and other pertinent circumstances.
For any actions not subject to arbitration, you and Beyond Animal agree to submit to the personal jurisdiction of a state court located in Lausanne, Vaud.
If we make any changes to this “Disputes with Beyond Animal” section after the date you last accepted the Terms, those changes will not apply to any claims filed in a legal proceeding against Beyond Animal prior to the date the changes became effective. Beyond Animal will notify you of substantive changes to the “Disputes with Beyond Animal” section at least 30 days prior to the date the change will become effective. If you do not agree to the modified terms, you may send Beyond Animal a written notification (which can be by email) or close your account within those 30 days. By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Beyond Animal in accordance with the provisions of this “Disputes with Beyond Animal” section as of the date you last accepted the Terms, including any changes made prior to your rejection. If you reopen your closed account or create a new account, you agree to be bound by the current version of the Terms.
We may update these Terms from time to time. If we believe that the changes are material, we’ll definitely let you know by posting the changes through the Services and/or sending you an email or message about the changes. That way you can decide whether you want to continue using the Services. Changes will be effective upon the posting of the changes unless otherwise specified. You are responsible for reviewing and becoming familiar with any changes. Your use of the Services following the changes constitutes your acceptance of the updated Terms.
The Terms, including all of the policies that make up the Terms, supersede any other agreement between you and Beyond Animal regarding the Services. If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. Our failure to enforce any part of the Terms is not a waiver of our right to later enforce that or any other part of the Terms. We may assign any of our rights and obligations under the Terms.
Beyond Animal connects Uses around the world with each other and with Businesses who are offering Vegan products and services. It’s an ecosystem where people of all backgrounds inspire each other and build relationships through community formation, Business listing and information exchange on Vegan products and lifestyle. We want everyone on Beyond Animal to feel safe, and our priority is fostering an inclusive environment. This policy explains the kind of behavior we prohibit on Beyond Animal to make sure we all have a positive experience.
This policy is a part of our Terms of Service. By using Beyond Animal, you’re agreeing to this policy and our Terms of Service.
On Beyond Animal, you can't discriminate based upon:
Any other characteristic protected under applicable law
It is your responsibility to know your local laws and any other legal regulations on discrimination that might apply to you.
Whether you’re listing a Business, using community spaces, or having conversations on Beyond Animal, discrimination is not allowed. Examples of prohibited behaviour include, but are not limited to:
Refusal of service based on membership in one or more protected group
Derogatory or demeaning remarks against protected groups listed above
Posts that support or glorify hate groups and their members
If you think discrimination has occurred on Beyond Animal, please report it by using our contact us form, and we will investigate. If you see any content on Beyond Animal which you believe violates our Prohibited Content Policy, we encourage you to flag the content by using the Report to Beyond Animal link attached to each content. We have a timely review process for all reports.
We comply with intellectual property laws and industry best practices in order to maintain the integrity of the Platform. This Intellectual Property Policy explains how we address allegations of infringement, how authorised parties can submit proper notices of infringement regarding content on our marketplace, and how Beyond Animal Businesses can respond when their contents are affected by a notice.
Beyond Animal asserts rights of use over the Circle-Heart logo, the name Beyond Animal and the stylized writing of the word “Beyond” as represented in our logo.
This policy is a part of our Terms of Service.
If you would like to submit a notification of alleged infringement, counter a notice of copyright infringement submitted against you, or withdraw a notification of infringement that you submitted please use our contact us form.
If content was removed from your profile due to a notification of infringement or if you would like to learn more about intellectual property issues in general, please use our contact us form.
Beyond Animal strives to respond quickly when we receive proper notice of intellectual property infringement by removing or disabling access to the allegedly infringing material. When Beyond Animal removes or disables access in response to a notice, Beyond Animal makes a reasonable attempt to contact the allegedly infringing party, provide information about the notice and removal, and, in cases of alleged copyright infringement, provide information about counter notification. Beyond Animal may also provide a copy of the notice to the allegedly infringing party.
If Beyond Animal receives a counter notification from legal authorities, the removed material may be replaced or access to it may be restored 10 business days after receipt of the counter notice, unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Beyond Animal of this action. Beyond Animal sends a copy of the counter notice to the original complaining party.
Beyond Animal terminates account privileges of members that are subject to repeat notices of intellectual property infringement in appropriate circumstances and at Beyond Animal’s discretion.
Products are goods offered for sale or services offered via Beyond Animal.
Content is any type of media or text that is posted on the Beyond Animal Platform.
We prohibit certain types of Products and Content from Beyond Animal. Some Products and Content present legal risks to our community; others are inconsistent with our values, are harmful to our members, or simply are not in the spirit of Beyond Animal. This policy explains what is prohibited or restricted on Beyond Animal.
This policy is a part of our Terms of Service. By registering yourself on Beyond Animal, you’re agreeing to this policy and our Terms of Service.
We reserve the right to remove listings that we determine are not within the spirit of Beyond Animal. Violating this policy may result in the user's account being suspended and/or terminated.
Alcohol and drugs are prohibited on Beyond Animal. These substances face serious legal restrictions and in many cases are considered controlled substances under applicable law. Our policy also applies to other substances that have or are claimed to have an intoxicating or healing effect. Possible legal restrictions aside, these substances are not in the spirit of Beyond Animal.
The following are examples of Products that may not be allowed on Beyond Animal:
Restrictions on descriptions of purported health benefits:
A medical drug claim is a statement or suggestion that a content prevents, heals, or treats a medical condition or disease. Medical drug claims are subject to varying degrees of regulation. If you make claims about the purported health benefits of a content for sale on Beyond Animal, we urge you to speak with a qualified expert about which regulations apply to you. It is your responsibility to know and comply with all laws and regulations that apply to the content you post.
Beyond Animal prohibits certain medical drug claims based on our values, such as claims likely to deceive or pose an unreasonable risk to our community. Beyond Animal may remove claims that we deem to be inappropriate, excessive, or otherwise unsuitable for our marketplace. If Beyond Animal receives proper notice from a legal authority, we may remove said content.
Any Products made from animal sources are prohibited on Beyond Animal.
The following are examples of animal products that may not be allowed on Beyond Animal:
Contents related to hazardous materials and weapons are prohibited:
We want Beyond Animal to be a community where people of all backgrounds, nationalities, religions, political affiliations and even different types of artistic taste and humor feel welcome. What is offensive to one is not necessarily offensive to others.
Beyond Animal does not allow contents or listings that promote, support or glorify hatred towards people or otherwise demean people based upon race, ethnicity, national origin, religion, gender, gender identity, disability, or sexual orientation (collectively, “protected groups”). We also prohibit contents or content that promote organizations or people with such views.
The following contents are not allowed on Beyond Animal:
Illegal contents and contents that promote illegal activity, are not allowed on Beyond Animal. All forms of illegal activity are strictly prohibited. Listings may not facilitate or promote illegal acts.
Additionally, Beyond Animal does not permit any content or business listing that requires regulatory approval which may vary by location.
Pornography is strictly prohibited on Beyond Animal. We restrict mature content so that people who are offended by this kind of material don't have to see it.
We do not allow content that promote, support or glorify acts of violence or harm towards self or others, including credible threats of harm or against animals.
The following contents are not allowed on Beyond Animal:
For all other reports, or for any questions, please contact us.
The Beyond Animal Community includes the forums, groups, opinion polls, questions and any other Services that allows Users to interact with each other.
Beyond Animal Platform is intended to promote and develop Veganism. Hence any activity by anyone in the Community that seeks to demean or disparage Veganism is disallowed.
This policy is a part of our Terms of Service. By using any of Beyond Animal’s community spaces, you’re agreeing to this policy and our Terms of Service.
The Beyond Animal Community is a public feature where Users can interact with one another. Users of any of the community spaces must be over 18 years old. To make sure that Beyond Animal continues to be a place that’s safe and respectful, you agree to comply with the following policies in all community spaces:
Beyond Animal reserves the right to act against any User or content that violates this policy. For example, we may remove your content, temporarily or permanently suspend your community posting privileges, or close your Beyond Animal account.
Forums are provided on the Platform where Users can discuss about Vegan products, services, exchange knowledge, news and other such information with other Users.
By using Beyond Animal's forums, you acknowledge that:
Members may send each other direct messages using the community's built-in messaging system.
By using direct messages in the Beyond Animal Community, you agree to all of the above policies. In addition, you may not send messages that are considered:
You can connect with other Beyond Animal members who share similar interests through groups.
By using Beyond Animal’s group feature, you acknowledge that:
If a group chooses to use a dedicated item listing tag (also called a “group tag”), it must contain the word "group." Beyond Animal will not mediate disputes regarding use of group tags on item listings.
Users will be able to publish business listings, products, services or other related information about Vegan products and services on Beyond Animal. Beyond Animal offers various search and notification options so that any User can discover such information with ease.
Businesses will use advanced search and matchmaking options to find most relevant target customers (individuals or businesses) to promote their Vegan products or services.
Businesses can use various services on Beyond Animal – such as forums, topics, opinion polls, questions, recommendations to reach their customers who are looking for Vegan options.
Beyond Animal gives options to users requesting Vegan products and services through forums, posts, questions, polls and directly contacting other users or businesses. Users can raise their demands individually or in groups.
Businesses can raise their requirements with other businesses by directly contacting or posting on other Businesses’ pages.
Forming communities is a great way for people to get acquainted with the Vegan lifestyle and to make people aware of their Business, and Vegan products or services.
Beyond Animal offers posts, pictures, live news from other sites, forums, group formation, event listing, asking / offering advice, polls, knowledge sharing and direct messaging.
Users can also find other users who share similar interests by answering a set of pre-defined questions about themselves and their choices related to the Vegan lifestyle and social preferences. Beyond Animal is not and does not claim to be a dating site.
A personalised experience in selection and purchase of Vegan products is identified as the best way to influence User’s behaviour and eventually promote vegan economy.
Our definition of a personalised experience is extended to a group of individuals (family members, friends, local communities) who are opting for Vegan products collectively as well as individually.
Beyond Animal will use User preferences, notifications, profile, pages visited in order to deliver Beyond Animal’s Users a highly personalised experience.
To operate our global service, we need to store and distribute content and data in our data centres and systems around the world, including outside your country of residence. This infrastructure may be operated or controlled by Beyond Animal SA or its affiliates or service providers, in locations outside your country.
The following activities have been identified that are leading to animal exploitation.
If you have any questions, please contact us.